Find answers to the most common questions.
If you don’t find an answer among these questions, send us an e-mail or call us at +372 53 053 123 (Tartu) or +372 56 939 356 (Tallinn).
The membership fee is a one-time voluntary payment of €30 in Tartu and €40 in Tallinn. Paying the membership fee is optional; however, customers who pay it gain access to discounted loyal customer prices and offers. Customers who do not pay the fee are charged regular full prices. Membership remains valid as long as there is no one-year gap in the customer’s visits. If a customer has not used the services for at least a year, the membership expires, and the fee must be paid again to renew it.
Discounted packages are generally valid for two months, while 10-session packages are valid for four months.
Prizes are valid for two months from the moment the winner is announced. To claim your prize, please email the respective city (tartu@hafitclub.eu or tallinn@hafitclub.eu).
In such cases, either you or a person designated by you can use the prepayment for another service at our studio, or we can issue you a gift card equal to the value of the prepayment.
Our studio operates on a prepayment system because most of our services are personalized, meaning we reserve time exclusively for one person at a time. Prepayment ensures that the client is genuinely committed to the booking and takes responsibility for attending at the reserved time. For the client, prepayment provides the assurance that our studio staff will be 100% available for them during the scheduled time.
Our studio has a 24-hour cancellation policy. If you cannot attend your booked session, please notify us at least 24 hours in advance by emailing tartu@hafitclub.eu or tallinn@hafitclub.eu. This allows us to reschedule your appointment. If you prefer, you can also send someone else in your place.
In Tallinn, parking is free in the courtyard of our studio (Narva mnt 59) at the spots marked with HAF Training Studio signs.
In Tartu (Ülikooli 2a), we do not offer free parking. However, nearby parking options include Ülikooli Street and parking areas in nearby shopping centers (Kaubamaja, Kvartal, Tasku) and the Vanemuine parking lot. Some parking areas offer partially free starting times. Please follow the official parking guidelines.
Absolutely! To purchase a gift card, please email the respective city (tartu@hafitclub.eu or tallinn@hafitclub.eu) specifying the service or amount (you can freely choose). Let us know if you would like to collect the gift card in physical form from the studio or receive it digitally via email.
In this case, we recommend first deciding whether you prefer personal training or group training. Generally, we suggest starting with personal training. Personal training is always conducted with a trainer who has the necessary knowledge and tools (a tailored training plan, etc.) to help you determine the right training intervals and intensity for you.
For your first visit, if you have no contraindications (listed on the EMS training subpage), we recommend booking an initial EMS personal training session with a consultation. This allows us to discuss your goals and conduct a training session during your first visit.
To join, decide which city (Tartu or Tallinn) you would like to visit and which service interests you. Then, use the online booking system on our website to reserve a time. You will receive all further instructions and information via email.